Many people were left unable purchase lunch at their favorite local spot this afternoon, as Square payments system crashed for millions of merchants for several hours.
The firm announced that there were issues with a back-end system that is affecting payments and other Square services, forcing stores to return to only accepting cash from customers.
Until the issue was fixed, sellers were advised to switch to offline mode, which will let them take payments through swiping – or rely on cash.
‘One of our backend systems is currently experiencing issues that are affecting payments and other Square services, a Square spokesperson told DailyMail.com in an email.
‘We are working to resolve the issue as quickly as possible and are providing real-time updates to our sellers on issquareup.com.’
It seems that Square Cash is the only feature unaffected by the outage that hit some of the US around lunchtime.
Businesses and consumers have flocked to Twitter to share the outage with their customers.
‘Hey friends! @Square is down nationwide! We are open but please bring cash, unable to process any other payment method,’ Bard Coffee in Portland Main shared.
Reports about the outage began surfacing around 1:30 PM ET on Thursday.
Square recognized the outage shortly after and is keeping its customers update with news as it unfolds.
‘We’re currently investigating multiple outages impacting various Square services,’ the firm shared.
‘We’ll have more information and should be back up shortly.’
‘Again, we are so sorry for the disruption to your business.’
‘We will continue to provide updates on this issue every 15 minutes on this page.’
However, the issue has since been resolved and Square technology is back online.
‘We have fully restored payments and Square services for our sellers,’ a Square spokesperson told DailyMail.com in an email.
‘Today’s outage was due to a change we made to one of our back-end systems that resulted in capacity issues.’
‘We take outages extremely seriously; our sellers depend on Square to run their businesses, and we sincerely apologize for the disruption to both our sellers and their customers.’
Square was founded in 2009 and is headquartered in San Francisco.
The firm lets merchants accept credit-card payments over mobile phones and tablets with smaller fees than they had been paying via traditional credit-card networks.
It offers a number of services including Square Order, which lets businesses see when a customer using the app is approaching.
The app can tell a barista at a coffee shop, for example, when you are coming in, thanks to your phone’s GPS.
They can then have your favorite coffee ready and waiting – and the app can even pay the bill using your stored credit card information.
Square Cash, meanwhile, lets users send up to $250 (£160)a week to any email address, on any email provider without the need to sign up and manage an account each time.
Square Register is the free app that allows anyone to accept safe and secure credit card payments with one simple, low transaction rate of 2.75% per swipe, with no hidden fees.
Funds are available the next business day, eliminating the wait for cash flow.